That’s when she contacted NBC10 Boston Responds for help. has no ability to negotiate with these other states, and they wanted to provide me with the 800 numbers for me to call each independent state to get a refund," Szymanski said. ![]() "They said that they could see that I was being charged incorrectly, but that the state of Mass. Lawmakers Demand Answers Following Deadly Chemical Explosion at Newburyport Pharmaceutical Plant But she says MassDOT told her she would have to reach out to each individual state to settle the matter herself. When Szymanski realized what had happened she says she rounded up the documentation to prove the vehicle was on a transport. It was charged as a commercial five-axle vehicle for a total of almost $150. "I thought that by taking the transponder off of the windshield, and putting it in the glove compartment that that would be sufficient, and it wouldn’t be charged, but I have subsequently learned that it can be charged anywhere in the car, or on your person if you’re in another vehicle," Szymanski said.Īs the vehicle transport made its way up the East Coast, the E-Z pass transponder in the glove compartment registered at tolling stations in Maryland, in Delaware, in New Jersey and in New York. But when the vehicle was transported back to Massachusetts it racked up charges. ![]() When Ann’s car was shipped to Florida, she took the transponder out of it. It was sending it back that became problematic," explained Ann. ![]() "We left one car here, and decided it would be advantageous to have a car down there as well, rather than renting, so we shipped our car down no problems. It was a long and winding road to our latest success story.Īnn Szymanski got a lesson in interstate geography recently, after a trip to Florida, and an E-Z pass transponder snafu. Our NBC10 Boston Responds team has been helping our viewers solve their consumer problems and get their money back for well over a year now.
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